This Unit is designed to introduce you to the issues involved in installing, managing and maintaining a network server operating system. It is intended for candidates undertaking an HNC/HND in Computing, Computing: Networking, Computing: Technical Support or a related area that requires knowledge of the theory and practice of installing, configuring and maintaining a network server.

On completion of the Unit you should be able to:

  1. Install and upgrade a network operating system.
  2. Manage and maintain physical and logical devices.
  3. Manage users, computers, groups, files and folders.
  4. Manage and maintain a physical server environment.

Recommended prior knowledge and skills

Candidates undertaking this course would benefit from knowledge of computer networks and operating systems. This may be demonstrated by the possession of HN Units such as H17V 34 Network Concepts and H1EM 34 Client Operating System.


You can navigate between pages using the menu system at the top of the screen. There is also a link to the next page at the foot of each page. You may find this more useful if you are working from a mobile device.


You will need to provide evidence to demonstrate your Knowledge and/or Skills by
showing that you can:

Answer 40 multiple-choice questions under invigilated, closed-book examination conditions. The assessment should last no longer than 120 minutes. You must answer 60% of  the questions correctly to pass. This assessment may be administered on its own or as four subtests of 10 questions per Outcome, each lasting no longer than 30 minutes.

You should complete relevant practical work to reinforce the theory before sitting the theory test. A sample of each Outcome could be recorded as a log book, video or any other relevant method that captures the evidence required to prove that the practical work was completed.

Next: Install Network Operating System